Refund Policy
Returns/Refunds
We want you to be happy with your order, if for whatever reason you are not satisfied, please contact us directly howehomeandharvest@gmail.com and we will be happy to assist your concerns.
Final Sale
Due to the nature of these bath and body products, we are not able to offer exchanges and or refunds. Items are considered final sale once checkout has been made.
Damaged/Defective Items
Please note that items do sell out, if you receive a damaged item, you may get a like item that needs replacement. We make every effort to make sure you receive the same product, but in the event that we are out of stock, please be aware of the replacement maybe different or delayed until restock is available.
We are a small business, and while we take every effort to respond promptly, it can take us up to 3-5 business days to respond back to your inquiry.
We only replace items if they are defective or damaged within 24 hours of your package arrival and will require photos of defective items. Please send us an email at howehomeandharvest@gmail.com. Please note without documentation of defective items will be rejected for replacement.
If you are wanting shipping items to be insured, please consider using a trackable shipping service or purchasing shipping insurance. We make every effort to track your package, but once it leaves our business, we can’t guarantee that it will not be delayed or lost in shipment.